What Our Customers Are Saying

“Highly impressed by how quick he diagnosed the problem and how affordable it truly was compared to any other companies I called, will def be using them again!”

“Platinum appliance repair is absolutely the best! I cannot say enough great things about them. They are kind, complete and keep you updated with what’s happening and are honest. I have a dryer that is very old and they could’ve taken me for big repairs or a new dryer but they didn’t and they actually told me it was a very good product and it will last for a long time. That’s the best thing I can say they are honest and don’t try to get you for everything you’ve got. I highly, highly recommend them. You will be very, very happy and they know a lot about a lot of different products.”

“Used Platinum Appliance Repair and was impressed from start to finish. They were prompt, professional, and got the job done right the first time. Pricing was fair and transparent 0 surprises. Technician knew exactly what the problem was and had it fixed quickly. Would absolutely use them again and recommend to anyone in the area.”

“Very great price and high quality work!”

“Excellent services provided as per usual with platinum appliance repair. Really happy with the work they’ve done and continue to do. Super friendly and professional business.”

“I was ready to buy a new fridge. Technician showed up, diagnosed a bad start relay, and fixed it for under $100. Honest and fast.”

“UPDATE: Following posting this, Akash (the owner) contacted me personally apologizing for what happened and then contacted my mother. Akash was able to come out and help my mom and he was beyond kind to her and I. Everybody has their bad days, and we understand that maybe the employee was having a bad day. Which is why we decided to change our ratings because Akash was dedicated to solving the problem and helping my mom. Thank you Akash! -- They were able to come out same day and help diagnose the issue but the technician was extremely rude to my mom and in a huge rush. Decided to not use his services and will not be contacting this company again for assistance. The first man I spoke to was nice who helped schedule the appointment. The second man was audibly annoyed with me and then visibly annoyed and rude while he was diagnosing my mom's washer.”

“Awesome job! Repaired my dryer and dishwasher within an hour. Really knows his way around these machines.”

“My refrigerator suddenly stopped cooling overnight, and I was worried I’d have to replace everything inside. I called Platinum Appliance Repair early in the morning, and they were able to fit me in the same day. The technician arrived on time, quickly diagnosed a faulty evaporator fan, and had the part ready in the truck. He fixed it within an hour and made sure everything was running properly before leaving. He even gave me a few tips to prevent future issues. The pricing was fair, and the whole process was smooth and stress-free. Definitely the kind of service you hope for when something goes wrong.”